The title says it all. I have a line cook who has been with us for several years and because he is the only person who a) doesn't have a car and b) has both a wife and kids, gets some preferential scheduling. Meaning: He basically gets the coveted 9-5 Monday thru Friday to be able to make his family life work. The problem is, I often find myself having to schedule less seasoned cooks on the weekends or evenings instead of the people I NEED to have on staff. I've had him work a couple random Saturdays here and there but I always find myself accommodating his needs instead of doing what's right for my kitchen. I even had to change his shift from 8 to 8:30 because he was consistently late due to walking his children to school. I'm a compassionate person, but it seems unfair for my entire staff to be on the receiving end of this all of the time. My gut is telling me I need to ask for more flexibility from him, but the reasons why he can't are always the family. As a relatively new manager, I'm not sure how to push the family thing aside and say "I know you need to spend time with your family but my operation is suffering from this preferential treatment." (Did I just ask and answer that question?) My staff is pretty tight and turnover is low so if he decides to walk, I'm left in a pretty tight position. On the other hand, I can't let myself be held hostage by those conditions alone.