Why your Yelp review sucks

Discussion in 'The Late Night Cafe (off-topic)' started by kuan, Apr 11, 2013.

  1. kuan

    kuan Moderator Staff Member

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  2. brianshaw

    brianshaw

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    Interesting, but may be more naive than you think.  As you saidm, it is absolutely true that one can judge a restaurant with one visit.  If I pay money and get one bad meal that's all I really care about, and that is a valid observation and review basis.

    But waht about this statement, "The reviewer doesn’t appear to have ever considered what it would be like to have strangers rating him on his annual job performance based on a single 90-minute meeting."  Thi sis done all the time... and in much less time than 90 minutes.  If the first impression is bad then it might be corrected in the next 89 minutes by some exceptional change of attitude/approach, or a complimentary "bribe".  But first impressions are first impressions and we all are judged on that first impression.  Not only do they count, but they are remembered even if things change over time.

    Other than that... some interesting comments that make sense.
     
  3. brianshaw

    brianshaw

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    p.s.  in the section on TIPS ON WRITING QUALITY AMATEUR REVIEWS...

    He forgot one key item:  BE HONEST.
     
  4. foodpump

    foodpump

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    The author forgot quite a few things about yelp......

    Firstly, Positive reviews on yelp provided by "unknown" yelpers--those with few reviews are automatically pulled down.  I've had this happen to me on several occasions.  The reasoning for this is that the "unknowns" are not yet trusted and the review might be skewed.  On the other hand, I've got (and they're still up there 5 years later) terrible reviews by"experienced"  yelpers. One review written(?) by a yelper who had made reservations for 2 pm, showed up at 1:45 and was asked to wait at bar for a few minutes while we were bussing the table and putting on a new tablecloth.  She took off like a bat out of hell and wrote a 4 pager, dissing everything from the lighting (recessed halogen pot lights) to the address, to the building we were in.  I didn't make it past page 1, so I don't know if she uh..."commented" on the food.  Logically, it's not possible, but so what?........

    Secondly Yelp is a business that exists to make money.  True, the content(?) they put out is written by volunteers, but I am hit up with requests for advertising at least once a month.  It's no big secret that those who consistently get good reviews are those who advertise with Yelp.

    The world would be a better place without yelp........
     
  5. kuan

    kuan Moderator Staff Member

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    Yeah, that too. Because I don't see you all year, and you have one chance to do your job.  I mean, if I have a bad appliance I'm gonna tell people that thing took a dump on me right?  Everyone can read this to mean that their experience may be different.
     
  6. trooper

    trooper

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    I appreciate reviews that detail a problem and offer a solution. Any review that starts out with negative attacks and ends with no suggestions is not credible. I base 30% of my review on what the latrine looks/smells like; 30% on service; 30% on food presentation and quality; a scant 10% on all other factors. But if I have a problem with something, I will first make a polite plea to the server. If they don't fix or escalate the issue, review stars will be sacrificed.