Hey guys first post here. Just received the biggest bollocking of my life at work today consisting of being screamed at in an open kitchen, called names etc. Just wondering any tips on how to deal with that kind of treatment in a professional workplace without retaliating etc. It wasn't even a very big mistake and nothing bad came out of it in the end. I just don't understand why treatment like that is seen as normal? I get the industry has that treatment everywhere I just don't see why it is necessary.