Plugra butter help

Discussion in 'Professional Pastry Chefs' started by kenny yamada, Jan 5, 2018.

  1. kenny yamada

    kenny yamada

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    Hello,

    I used this butter a lot in 2005 at a bakery, and haven't used it since. I bought a 36# case yesterday and noticed it had a strong peppery, grassy, feed like flavor and smell that I hadn't noticed in my previous uses with this brand. The expiration isn't for another 4 months and I bought a unit at a grocery store down the street to compare and had the same odor and taste.

    I was curious if any have noticed this smell and taste or if it's just me? Other butters I use don't have this smell or odor, and as far as I know plurga isn't a cultured butter but wouldn't even expect a cultured butter to have this odor or taste. I also noticed there is no USDA grading on the butter either which I thought was odd.
     
  2. WB616

    WB616

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    Call the company and give them the batch number, there may be something wrong with it.
     
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  3. kenny yamada

    kenny yamada

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    I would consider that as a possible culprit; but I bought a single unit at a grocery store with the same issue, so I assuming it wasn't a particular batch
     
  4. Pat Pat

    Pat Pat

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    A batch of butter yields thousands, and they usually all get delivered to the same town.
     
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  5. kovic

    kovic

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    Bad batch, call your supplier and ask him to contact the company. He will have more weight on them to have a recall. Oh and get a credit and new butter :) by the sound of it you wouldn't want to bake anything with that flavour profile!

    Good luck!
     
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  6. brianshaw

    brianshaw

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    Also consider your supplier as a potential source of problem. Increasingly I have been experiencing freshness problems with dairy, both milk and butter products, from some markets. I really question their storage temps and processes. When asked, they blamed the shipper.
     
  7. kenny yamada

    kenny yamada

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    Thanks for the replies.

    I actually did contact them even before I posted on here as well as my supplier. It's not to helpful really, I mean they said they would give me a coupon to replace the one I bought at the grocery store and contact my supplier. It's really hard for me to believe it's a bad batch as a large company like that would have rigorous quality control checks, but I guess it's still possible.

    The unit I bought at the grocery store to compare to my box have different expiration dates and the locations are 40 miles apart so I don't think it's likely there from the same batch but definitely possible.

    I did notice they don't have the USADA rating listed on the package (I forgot to ask them what it is), I read from the USADA website that grade A and B butter can have a slight to pronounced off (feed, and other) flavors.

    I was hoping anybody who uses plurga regularly could chime in and see if they've had the same issue? I don't think it's my perception as other butters I use don't have that odor and flavor.

    It could definitely just be a bad batch, it's sad though because I would like to use a plastic butter like that at that price point but I could never reorder any of that butter again as I don't trust them and don't want any hassles.
     
  8. WB616

    WB616

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    Have you tried Kerrygold? That's my go-to and from what I can see from online listings, it's cheaper. Although that may be different in your area.
     
  9. chefpeon

    chefpeon Kitchen Dork

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    There's definitely no way the Plugra should smell/taste like that. I've used it and it has a neutral odor. It's entirely possible it's not a "bad batch" but more it was stored along with some other odiferous foods and picked up those flavors. There's lot that can happen from the factory to your walk in. Bottom line is, the product you received is unusable and you need to be adamant when you call the supplier. Often suppliers will push back when you ask for a return or credit and you sort of have to be firm and stand your ground. I hate having to sum up the inner b*tch but I do it when I need to if I want them to step up to the plate.
     
    Last edited: Jan 7, 2018
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  10. Pat Pat

    Pat Pat

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    If you get the butter from a restaurant supplier, the problem could very well be with them.

    I get informed quite often from this one supplier that the product I ordered went bad during storage and they wouldn't be able to send it to me.

    On the other hand, my other supplier sent me everything, bad or good, and I had to check the products myself and request an exchange if needed.

    It's all in their business practices, I guess.
     
    Last edited: Jan 8, 2018
  11. kenny yamada

    kenny yamada

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    Thanks for the replies. Considering the supplier is definitely something I will check in to.
     
  12. flipflopgirl

    flipflopgirl

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    I have noticed this poor QC on many food items.
    Even eggs and milk well within the sell by date...canned products like tomato sauce, dry packaged soups and even cereals.
    I am not talking about the lower cost products...I was unhappy with more than one product from KA during the Christmas baking marathon.
    My suspicion is producers may have dropped to lower quality feed/mix ingredients in order to bypass the need for raising prices.
    I have had to stop trying to resolve the issues at the point of purchase and go straight to the top altho they seem to want to hand out coupons which the OP has pointed out are useless when you need the flour or oats or whatever RIGHT NOW.

    mimi
     
  13. Caminech4

    Caminech4

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    I’ve had this problem as well here in Orlando, and I thought I was crazy because nobody else picked up on it! Definitely a peppery taste to it, and I can pick it up in buttercreams as well. I’m slightly relieved to see your post, but sorry you are having the problem too!