My Mac Here! Crap

Discussion in 'Cooking Knife Reviews' started by chasin elk, Sep 21, 2011.

  1. chasin elk

    chasin elk

    Messages:
    11
    Likes Received:
    10
    Exp:
    Line Cook
    Cut one carrot with it, then i saw the big crack in the handle.  Damn!  back in the box, hope next is ok
     
  2. wagstaff

    wagstaff

    Messages:
    343
    Likes Received:
    19
    Exp:
    At home cook
    Super disappointing in the moment -- but it's particularly good that it's a Mac.  Customer service and warranty and all.  That's who you most want to be behind the product.
     
  3. chasin elk

    chasin elk

    Messages:
    11
    Likes Received:
    10
    Exp:
    Line Cook
    New one is here, flawless!  But so was the first one, I checked it over when it showed up and nothing.  The next night there was a crack in the handle, no I did not drop it or anything rough.  Only thought it came from high humidity back east to almost none here in western Co.  Maybe it brought out a weak spot?  3 days later, new one is still great.  Customer service at Cutlery and more was great!  I will use them again.  What an amazing tool this mac is!
     
    Last edited: Sep 26, 2011
  4. wagstaff

    wagstaff

    Messages:
    343
    Likes Received:
    19
    Exp:
    At home cook
    Congratulations on the new knife!