- Joined Aug 21, 2009
Well last week I posted about the service from **** and I'm happy to say that yesterday's busy Saturday service went really well and it was all in how I staffed the kitchen. I had everyone working at their strongest stations and even though I had to do the board I had another guy working it with me so that when the egg station got busy I jumped in and helped him through the rush. We did have a situation (plate break on a grill) and that did back us up a little but I just told the pass to tell the servers that we had an equipment issue and wait times will be up while we work to catch up again and everyone seemed ok with that. I did have to put one guy in his place so to speak and I know he didn't like it but he at least respected the fact that I was the one calling the shots and that I was handling things the way I was not to be powertripping but to make sure plates went out on time and were done properly. It felt really good to have had such a good day!