Ice cream machine?

Discussion in 'Pastries & Baking' started by pjm333, Jul 17, 2003.

  1. pjm333

    pjm333

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    I have a Simac IL Gelatio Magnum Ice cream maker and its not working properly. When trying to make sorbet or ice cream it never finishes churning..Obviously the cooling part is broken somehow? Has anyone ever had this problem with this machine and know how to get it fixed ? Thanks

    patrick
     
  2. momoreg

    momoreg

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    I have the geltaio Junior, by Simac, and I don't have that problem. Does that happen even if you start with a cold base? Have you asked the company?
     
  3. pjm333

    pjm333

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    momoreg
    The machin is over 7 yrs old and I always chill the mix overnight usually before churning. The only phone number I found on the manual is disconnected now , does your machine have a 1-800 number ?It usually took about 45 min to 1 hr to finish the ice cream ,sorbet, now it goes for hours with nothing.

    pat..
     
  4. momoreg

    momoreg

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    PJ,
    I hope this helps:
    The machine is distributed by Lello Appliances in E. Rutherford, NJ.

    Mine only had a 1 year warranty.
    Customer Svce. is 201-939-2555.
    Service Center is 800-223-1898.
     
  5. pjm333

    pjm333

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    Momoreg
    Thanks, I called and I going to mail it to them so they can fix it..Thanks again

    PJ..
     
  6. chefguy

    chefguy

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    last time, when my car broke, I fix it with some tape...
    think tape will help/img/vbsmilies/smilies/eek.gif

    [​IMG]
     
  7. homemadecook

    homemadecook

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    Hehhehe  ..amazing tape will really help to you . very brilliant idea ..