- Joined Jan 7, 2001
I am part of the management team at a 200+ casual dining restaurant in a beach resort area. We've been here for 24 years. 10 years ago before the latest big boom for the area we were THE place to dine, packed house every night, long waits, lot's of return business. Seven years ago we were sold and the operators of the last seven years have not done a very good job and the business has suffered. We've made the quick fixes on the back office side, the product quality side so here we are making a profit with falling customer counts. How do we get the business back and make the transition from more of a year around restaurant and less of a tourist trap? Do any of you experts out there live a in resort area? I've learned so much from reading these posts over the last year.....help!