Hi All, I am a software developer writing a software for restaurant management, that compliments the existing ordering system. I am facing a lot of problems owing to my lack of understanding of how restaurants work on the inside. I would greatly appreciate it if you could help me understand. I need to know a few things about your workplace and your opinion about that. 1) Are orders taken from the customers via paper? Or are orders taken via a mobile device like a tablet / mobile phone / iPod ? 2) How are the orders passed on to the kitchen? Are the orders punched into a system which prints/displays the order in the kitchen? Or, the hand-written order manually passed on to the kitchen? 3) How does the waiter come to know that the food is ready to be served? I believe many of you would have come across different types of systems. Among the systems you have come across, which type of system, in your opinion, was the most beneficial? Please take a few minutes to answer. It would help me a lot. Thank you for your time.