I have 2 different problems: I heated one pan too long before I started to use it, so when I touched my turner to it, it melted right onto it. (Not sure what the material is, its like a hard plastic...) I used baking soda (after it cooled), but it only eliminated about 40% of the burnt-on plastic. My other problem is I (once again!) let my pan (a different one) heat too long before I put butter in it to cook eggs. Right when I dropped the butter in it, very dense whitish gray smoke began to billow wildly. My husband said I almost had a grease fire... Now, the pan has a strange tint to it. Have I permanently damaged it? (I tried cleaning this with baking soda, as well, but to no avail. Does anyone know how I can fix both pans? My set is less than a year old. Thank you!!!