Hi everyone. I need some advice on how to handle a client who always calls at the last minute. He was always last minute (that’s how he became a client….we were the only ones who could bail him out). However recently he has taken it to a whole new level….calling after we have closed in the evening for a breakfast in the morning. Usually we are able to accommodate him as his requests generally fall on days that we are not busy. Last week however we were busy but we still tried to accommodate him, but ended up being late for his event. How do I politely tell him that he needs go give us more notice without ruining our relationship?