Can't turn off email notifications

Discussion in 'Report Site Problems' started by brianshaw, Aug 16, 2017.

  1. brianshaw

    brianshaw

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    I have deselected "email notifications" and all notification types except reply to tracked thread... but I keep getting emails. What should I try next to stop the emails? I'd like to get notified at top of page rather than by email.
     
  2. HellaSteph

    HellaSteph Staff Member

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    Hi there, I have disabled all email notifications for all the threads/forums you were watching. That should do the trick. Let me know if you need any additional help!
     
  3. brianshaw

    brianshaw

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    Thanks!
     
  4. nicko

    nicko Founder of Cheftalk.com Staff Member

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    Any concerns about other users getting spammed? @HellaSteph ?
     
  5. butzy

    butzy

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    Please let us know!
    Like brian, I am trying to turn off all email notifications, but I keep getting them.

    Wouldn't it be better to standard turn them off?
    An have the option to select email notification, if you want?
     
  6. nicko

    nicko Founder of Cheftalk.com Staff Member

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    @HellaSteph Looks like others are getting notifications can we investigate to make sure the system is configured properly?
     
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  7. brianshaw

    brianshaw

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    I have a theory... it seems like when I turned off email notifications it was in effect for future subscribed threads but not the previously subscribed threads. Once HellaSteph turned those off I get notifications on top of the window only - no emails.
     
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  8. HellaSteph

    HellaSteph Staff Member

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    None that I've seen/found. It seems like turning off email notifications only applies to future watched threads or forums. It doesn't apply to currently subscribed ones like @brianshaw mentioned. I was able to track down the no subscription option and apply it retroactively which helps the user get Alerts but not email notifications.
     
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