Banned because of supposed Spam

Discussion in 'Report Site Problems' started by Newbenuser, Aug 5, 2018.

  1. Newbenuser

    Newbenuser

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    My account under username Benuser has been banned, supposedly because of Spam I'm not aware of.
    Can you tell me how I can recover it?
     
  2. phatch

    phatch Moderator Staff Member

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    This happened to another user recently in his case he shared IP numbers with heavy spam. I don't see that with yours. I can't restore your account. @nicko or @HellaSteph are the ones with that power.
     
  3. Newbenuser

    Newbenuser

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    Thank you, Phatch, for your fast answer. Do you want me contact @nicko or @HellaSteph myself, or has that been done already?
     
  4. phatch

    phatch Moderator Staff Member

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    The @name convention should notify that member. But a PM couldn't hurt.
     
  5. Newbenuser

    Newbenuser

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    Thanks again, Phatch. I'm not yet allowed to use the PM facilities with my new account, I'm afraid. I don't see the option 'start new conversation'
     
  6. phatch

    phatch Moderator Staff Member

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    Ill mention it in a pm.
     
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  7. HellaSteph

    HellaSteph Staff Member

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    Hi there @benuser, I have unbanned your account and restored your photos. Please let me know if I may help you with any other questions.

    CC @Newbenuser
     
  8. benuser

    benuser

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    Thanks a lot for your prompt action, Hella, @HellaSteph, and @phatch, much appreciated! Everything is fine now.
     
  9. HellaSteph

    HellaSteph Staff Member

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    You are very welcome. We're sorry about the accident with your account. Thanks for allowing us to fix it!
     
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  10. Iceman

    Iceman

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    Hello there HellaSteph ...
    It would be really nice if you could Capitalize my name please. I've sorta been asking since the format change a while ago.

    TIA.
     
  11. HellaSteph

    HellaSteph Staff Member

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    Please write your name exactly how it should be capitalize and I will update that immediately. Thanks!
     
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  12. Iceman

    Iceman

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    Iceman

    THANK YOU.
     
  13. HellaSteph

    HellaSteph Staff Member

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    You're all set. Cheers!
     
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