As a custom caterer, we put a lot of time into connecting with each client and crafting custom menus based on their particular vision, taste and budget for their event. But there comes a time when you need to determine what is above and beyond the norm. I have been in negotiations with a client since November for an event this September and still do not have a signed contract or deposit. I have been working on menu proposals and price negotiations on and off for many months due to the changing dynamics (budget & other circumstances) of the event. Although we don't have many clients like this, there are those few that arise and I would like to include something in our contract pertaining to this. Does anyone have any recommended contractual language to include in a catering contract pertaining to additional Administration fees being applied for events requiring (prep/admin) work above and beyond the norm? What is the average amount of time expected to put into developing a custom menu and pricing and at what point should additional charges be applied? At what rate do you charge for that time which goes above and beyond the norm?