- Joined Jul 29, 2010
We did a beautiful wedding..time for the dinner buffet style to be served. 125 guests come through the line. Towards the end of the line we run out of lobster tails....MOB sees guests unhappy and comes out to see why...she explains to staff that it was her fault and requested that only 90 tails be cooked, we did 100. She felt that not all guests would like lobster. Guess who looks bad her or us! How do you handle these types of situations. Last time we listen to client on numbers.