Quality Restaurant Service Guaranteed: A Training Outline

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Price:
$80.00
By:
Wiley
  • This illustrated guide for foodservice managers is base on the author's program which has been used successfully in over 60 U.S. hotels to achieve quality service and increased profitability. This is the first foodservice management book to outline training in a systematic, detailed way, integrating customer statifaction and profitability, and referring to Total Quality Management (TQM) principles.
  • Author:
    Nancy Loman Scanlon
    Binding:
    Hardcover
    Dewey Decimal Number:
    642.50715
    EAN:
    9780471028529
    ISBN:
    0471028525
    Label:
    Wiley
    Languages:
    English
    List Price:
    $80.00
    Manufacturer:
    Wiley
    Number Of Items:
    1
    Number Of Pages:
    224
    Product Group:
    Book
    Product Type Name:
    ABIS_BOOK
    Publication Date:
    1998-07-07
    Publisher:
    Wiley
    Studio:
    Wiley
    Title:
    Quality Restaurant Service Guaranteed: A Training Outline

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