Bar Service Levels 1 & 2: NVQ/SVQ (Hospitality)

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  • This resource helps staff provide the quality of service that customers expect when they visit a pub or bar. It builds the skills and knowledge that is learnt in the workplace. The book covers the needs of candidates on NVQ/SVQ Serving Food and Drink (Bar) at levels 1 and 2. All seven units of bar service are included, with the 3 additional level 2 units on cellar work, cocktails and table and drink service. Roy Hayter brings together customer care, hygiene and safety, the law on alcohol, product knowledge, and selling and working effectively. He pulls out the key points and puts them in the context of preparing and serving drinks. It features checklists, diagrams, photographs and a glossary, and is suitable for work- and college-based training, as well as for open learning and self-study.
  • Author:
    Roy Hayter
    Binding:
    Paperback
    Dewey Decimal Number:
    338
    EAN:
    9781861527103
    Edition:
    1st
    ISBN:
    1861527101
    Label:
    Cengage Learning
    Languages:
    English
    List Price:
    $34.95
    Manufacturer:
    Cengage Learning
    Number Of Items:
    1
    Number Of Pages:
    128
    Product Group:
    Book
    Product Type Name:
    ABIS_BOOK
    Publication Date:
    1996-03-25
    Publisher:
    Cengage Learning
    Studio:
    Cengage Learning
    Title:
    Bar Service Levels 1 & 2: NVQ/SVQ (Hospitality)

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